Dotsub Service Outage June 14, 2016

Dotsub Service Will Be Offline for Upgrades

Dotsub will be upgrading our service on Tuesday June 14, 2016.  Making these upgrades will enable Dotsub to provide better service, but they require brief service outage.

There will be two 5-20 minute maintenance windows on June 14th:
1:00pm – 1:30pm EST
4:30pm – 5:00pm EST

If you have questions or issues that arise with this outage, you can write to: support@dotsub.com.

We regret any inconvenience this may cause.  As always, we appreciate your patience and thank you for using Dotsub for your media language needs. We will send a follow up email confirming that the server maintenance is complete.

Yours respectfully,

The Dotsub Team

Site Unavailable

We are currently experiencing an issue where our site is not reachable. Our engineers are working on resolving this ASAP. 

Site Issue

We are having a slight server issue. Our team is working to resolve this. 

Update: The issue is now resolved. 

Site Maintenance

Our site will be undergoing scheduled maintenance this evening at 11:30 PM EST. This is expected to take 5-15 minutes. 

Site Issue

We are currently having an issue with traffic to our site. Our team is working to resolve this. 

Video Encoding Issues

We are currently having a small issue encoding videos. Our team is working on resolving this issue. 

Connectivity Issues (US East Coast)

Some users on the US east coast are experiencing issues connecting to dotsub.com. We are working to resolve this issues. 

Update: This issue has been resolved. US East traffic should no longer have issues accessing dotsub.com

Connectivity Issue

Dotsub experienced a brief outage at 6:15 pm EDT today. This issue has been resolved and we are sorry for the inconvenience. 

Server Maintenance Completed

Our maintenance has been completed. 

Site Maintenance

This evening at midnight EST Dotsub will be upgrading several servers. This will take approximately 1 hour. We will post updates as the work progresses.