Server Maintenance Completed
Our maintenance has been completed.
Our maintenance has been completed.
This evening at midnight EST Dotsub will be upgrading several servers. This will take approximately 1 hour. We will post updates as the work progresses.
We had a small issue that caused some routing issues in the US East. This has now been resolved.
We apologize for the recent short outage. Our services were unavailable for approximately one hour. Our engineers have already resolved the issue and are working hard to ensure this does not happen again.
Some of our clients experienced a brief outage between 2:10 and 2:15 PM EST today. This issue has been resolved.
A small geographical portion of our users had issues reaching dotsub.com this evening. This issue has been resolved.
We are experiencing delays with video encoding. Our team is working to resolve this issue.
Update: Videos are processing normally
We had a small issue that last 5 minutes where some translators/transcribers were getting an error when adding items. This has now been resolved.
We have turned on the servers at our new cloud host. We are still completing testing but all systems seem to be operating perfectly.
We are starting our upgrade. We will post updates as this progresses.